Moldova May Suspend Home Care Services Over Aggressive Behavior

Home-based social care services may be suspended in the event of aggressive behaviour on the part of service users

Social workers will be able to suspend the provision of services if their safety is at risk, and in the event of violent or abusive behaviour by the service user, it will be possible to terminate the provision of services.

Add Logos Press as a preferred source on Google

These provisions are set out in a draft Government decision drawn up by the Ministry of Labour and Social Protection.

The incident must be documented in a special report, and the resumption of services will be preceded by a reassessment of the situation.

The admission procedure for home-based social care services is to be simplified. Documents for which no expiry date has been set will be considered valid for six months from the date of issue, unless the legislation specifies a different period. The Ministry of Labour and Social Protection will draw up a list of the documents required to access the service and the procedure for confirming applicants’ eligibility.

If the beneficiary’s financial or family circumstances change, the service may be converted from free to fee-paying or vice versa, without interrupting the care and without having to repeat the admission procedure.

Should the number of eligible applicants exceed the service’s capacity, they will be placed on a waiting list, and the order of admission will be determined on the basis of pre-established criteria.

The draft also provides for the introduction of professional supervision and annual assessment of staff competencies. The results of the assessment will be used to identify training needs and plan for continuous professional development.

On 21 August 2026, home-based social care services were being provided to over 15,100 people, of whom approximately 14,800 were receiving them free of charge. Nearly 1,500 social workers were employed within the system.

In 2026, 182 million lei were allocated for home-based social care services. By 21 August, 113 million lei had been spent, representing 62.1 per cent of the budget. A visit by a social worker lasts, on average, between 1.5 and 2 hours, with at least two visits per week scheduled.

This story was translated with the assistance of artificial intelligence.The translation was also reviewed by the Logos Press editorial team.

How did this story make you feel?