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Social workers are working at increased capacity due to the large number of people applying for compensation

On the first day of accepting applications for energy compensation for the 2026–2027 cold season, several localities saw a significant increase in the number of citizens visiting. People approached community social workers for information, guidance and help in completing their applications.
Svetlana Rudenco Svetlana Rudenco Reading time: 3 minutes
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According to the North-West Territorial Social Assistance Agency, in the Sîngerei district the busiest locations were in the communes of Prepelița, Copăceni and Grigorăuca, as well as in the town of Sîngerei. Thirty-one community social workers are involved in processing the applications.

In the Fălești district, the highest number of applications were recorded in the villages of Izvoare, Glinjeni and Bocani, as well as in the town of Fălești. The 37 community social workers are involved in the process, and in the town of Fălești a member of the mobile team was also deployed to provide additional support.

In Glodeni district, a higher number of citizens were recorded in the villages of Sturzovca and Balatina, as well as in the town of Glodeni. Nineteen community social workers are involved here, and a member of the mobile team is providing support in Sturzovca.

Queues had also formed at the social assistance departments in Chișinău’s sectors as early as 6.00 am.

The mayor of the capital, Ion Ceban, is calling on the Government to send representatives from the ministry and the Executive to Chișinău’s five sectors to help register citizens applying for energy compensation.

“Do not place this burden on the shoulders of local councils and social workers, who are left to answer for the price rises imposed by you, the government. Have the courage to explain to people that, this year, the selection criteria for compensation will be much stricter,” said Ion Ceban.

How to apply for compensation

As Logos Press has already reported, to receive compensation from November onwards, applications must be submitted by 27 November 2026. Thereafter, applicants can register by the 25th of each month, and compensation will be granted from the month in which the application is submitted.

When completing the application, you will need to provide the identity details of household members, information from energy bills and details of monthly income for the period April–September 2026. Depending on the circumstances, you may also be asked to provide information on the value of your mortgage, the property’s cadastral number and your IBAN.

Applications can also be submitted online via the compensatii.gov.md platform. Those who do not have internet access or are experiencing difficulties in completing the application may seek assistance from community social workers and specialists at the Unified Service Delivery Centres (CUPS).

This story was translated with the assistance of artificial intelligence.The translation was also reviewed by the Logos Press editorial team.


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