Previously, the ‘Taxpayer’s Personal Account’ system itself was updated in Moldova. The changes were formalised by an order of the State Tax Service dated 16 October 2025. This order amended the Regulations on the procedure for using electronic tax services via the AIS.
In particular, for individuals, online payment of taxes and duties, electronic invoicing (e-Factura) and a certificate of residence were added. For legal entities and sole traders, electronic sales monitoring (ESM) and a certificate of residence were added.
At the same time, the User Guide has been updated, with sections added to reflect the system’s new features.
The aim of the updated User Guide for the AIS ‘Taxpayer’s Personal Account’ is to simplify the use of the system. The document outlines its main functionalities and describes the authorisation procedure with or without an electronic signature (two-factor authentication), the stages of initial authorisation, how to enter and update contact details, the general structure of the interface, how to use the main sections, electronic services, and how to manage access rights for other users, amongst other things.
It should be noted that the automated information system ‘Taxpayer’s Personal Account’ provides access to its functionalities for individuals, legal entities and individuals engaged in business activities. It enables them to use electronic tax services, monitor tax information and interact online with the State Tax Service.
This story was translated with the assistance of artificial intelligence.
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