The meeting was conceived as a platform for dialogue between the institutions responsible for developing the e-Zilier system and its users from the real economy. The main goal of the forum is to adapt the system to “real-world” conditions and transform proposals from economic actors into practical solutions.
The system needs to be simplified
“I think the platform could be simplified by adding a few practical features. For example, vouchers could be saved as drafts and reused, so users wouldn’t have to enter the same information every time. It would also be helpful if they were grouped by day, and if canceled vouchers could be removed from the list. In agriculture, time is very limited, and any extra step means a waste of time. Furthermore, day laborers sometimes don’t have their ID with them on their first day of work, which makes it difficult to register them in the system. At the same time, many people still fear that their status as day laborers will affect their social benefits, so more comprehensive information is needed,” explained Nicolae Grigoriță of Selena Bivol S.R.L.
“In most cases, we don’t know in advance who will come to work for us. Day laborers come from different villages, and some of them don’t show up at the workplace after a day or two. In addition, we have problems with internet and cell service in the vineyard, which makes it difficult to use the system. We need greater predictability and solutions adapted to real-world conditions,” said Elena Lilika, an accountant at Terra Vitis SRL.
“Digitization is a step forward, and it helps us move away from keeping paper records of day laborers. However, in practice, we still have to duplicate some processes. For example, occupational health and safety training, as well as payment confirmation, must also be done on paper because day laborers do not have electronic signatures. As a result, some documents are stored in the system, while others we continue to process manually. It would be helpful to integrate these processes into a single platform,” concluded Ion Gyrbu, manager of Velfruct Prim SRL.
The seminar was organized by the Moldova Fruct Association and held with the support of the Swiss government and Helvetas Moldova as part of the OPTIM project.
