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Quality on the construction site: who is responsible for what

Not only the convenience and comfort of the residents or those who operate these buildings depends on how well the construction work is done. But also safety and even their lives. That is why, especially when buying a home, potential buyers have become increasingly interested in who provides quality control of construction work. And who to turn to if after buying a home defects are revealed.
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Quality on the construction site: who is responsible for what

Pavel Kaba, Chairman of the Federation of Patronages of Builders, Road Builders and Construction Materials Manufacturers Condrumat: “In accordance with the Town Planning Code, which came into force in 2025, the representative of the investor (customer) is primarily responsible for quality at the construction site. This is usually the construction manager and the developer’s representative responsible for technical supervision. The construction manager ensures quality control of construction works from the day of issuance of the building permit until the expiration of the warranty period. He checks the performance of work for compliance with regulations, design documentation and compliance with technological processes. This person can only be a specialist with higher education and at least two years of work experience.

The person responsible for technical supervision ensures the performance of construction works and checks their quality at all stages – from the zero cycle to the commissioning of the building. This person can be a specialist with both higher and secondary professional education. In the latter case, the work experience should be at least 4 years. Both the construction manager and the person responsible for technical supervision must be certified in accordance with the Regulations approved by Government Resolution No. 743.

In principle, many specialists involved in the construction process are subject to certification – designers, project inspectors, developers and inspectors of estimate documentation, specialists of construction laboratories, etc.

At a certain stage, the National Inspectorate for Technical Supervision checks the quality of work. It controls the erection of buildings financed from the state budget and budgets of other levels, as well as buildings of social and cultural, commercial purposes and residential buildings above five floors.

“For constructions financed both by a private investor and by budgetary funds, the National Inspectorate for Technical Supervision must check the works that have reached the defining stages, such as the division of the building axes on the ground, the overlap at the zero level and the overlap of the last authorized level,” explains Pavel Kaba. – The investor must notify the Inspectorate 15 days before the scheduled date of acceptance of such works. In addition, the Inspectorate prepares a schedule of construction site inspections at the beginning of the year, so that investors and developers know about it in advance”.

For budget-financed buildings, there are two stages of acceptance of the building into operation – upon completion of works and final acceptance. In both cases, a representative of the inspectorate must sign the acceptance certificate. For buildings that are constructed at the expense of private investment, the acceptance is carried out in one final stage.

Who to contact if defects are detected when the building is already commissioned?

Pavel Kaba notes that in accordance with the Town Planning Code, the warranty for all types of work is five years. And the bearing capacity of the building is designed for 100 years. For some materials or products (e.g. doors, windows, etc.) the warranty period is specified by the supplier, and it can be, for example, three years. If there are complaints about the quality of the work, the apartment buyer addresses the contractor through the customer. If the defective work is due to the fault of the customer, the costs of rectification are borne by the customer. If the defects are the fault of the contractor, the contractor naturally eliminates the mistakes.

As for building materials, when arriving at the construction site, each supplier must present a declaration of performance (declaratia de performanta) for each type of building materials and components. And the contractor’s representative checks the quality, declared product grades, concrete class, etc. against this declaration.

Of course, this is a rather simplified description of the quality control system in construction. In fact, it is a complex integrated process, which involves many participants from government agencies, customers (investors), design and construction and installation organizations, manufacturers of construction materials, and others.


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