During an external audit by the Chamber of Accounts, it was found that the decision to transfer assets from the Ministry of Economic Development and Digitalisation, which was made back in 2023, has not been implemented. As a result, the State Institution ‘Unified National Emergency Service 112’ is under the jurisdiction of the Ministry of Internal Affairs ‘with one foot’.
This means that 112 operators cannot directly dispatch emergency services to the scene of an incident. Instead, they redirect calls to the appropriate services (e.g., ambulance, fire brigade, police), losing operational authority and response speed in emergency situations.
The reason is trivial. As stated in the joint audit report, ‘although the transfer commission was established in 2024 and there is a draft transfer act, the Ministry of Internal Affairs refused to sign it, citing the lack of a complete inventory, clear identification of assets and omissions regarding significant components of assets.’ Thus, assets totalling 212.8 million lei, including the Automated Information System of the 112 Service (170.5 million lei), were not reflected on the Ministry of Internal Affairs’ balance sheet as a form of participation in the capital of the state enterprise and remain ‘ownerless’ for the time being.
The unique 112 Service is organised as a single structure in which emergency call centres receive and filter calls from all over Moldova, determine the location of the caller’s terminal and process the information received through the AIS 112. Importantly, this includes the use of other combined sources of data collection and transmission related to requests for intervention in specialised dispatch centres.
