This will be possible thanks to new quality standards. The National Regulatory Agency for Electronic Communications and Information Technology, together with the National Service of the Single Emergency Number 112, as well as with providers of public electronic communications services, established criteria for the accuracy and reliability of information on the caller’s location.
How the new system will work
According to these criteria, as early as July 1, 2026, mobile networks must determine the caller’s location with an accuracy of 500 meters for 80% of emergency calls, using all available technologies. From May 13, 2027, this accuracy will increase: for 80% of calls, the location will be determined with an accuracy of 300 meters.
When making an emergency call, dispatchers will receive not only the exact coordinates of the caller, but also data on the height of the caller’s position – up to 3 meters, where technically possible.
Location reliability should reach 98%. The speed of data delivery will also improve: in 90% of cases, the coordinates will be received within 20 seconds of the operator’s response.
It is planned to test the new technologies until July 1, 2026. The test results will be the basis for adjusting the standards.
As Logos Press previously wrote, the 112 service faces systemic problems: the time of answering calls in 95% of cases exceeds the standard 40 seconds, the accuracy of determining the location of subscribers is limited, and the lack of backup centers hampers the work of the service. According to experts, about half of the response efficiency directly depends on the quality of call localization.
