The main problem is the reliability of the information. Users received advice that had not been verified by doctors and could be inaccurate or dangerous, The Guardian reported. Experts noted that this approach blurs the line between verified medical information and personal opinions, which is especially risky when discussing diseases, medications and treatments.
Google said the feature was in testing and the shutdown was a logical step. The company emphasized that it continues to develop AI search, but now the key priority is accuracy and safety of information, especially in “sensitive” topics.
The refusal of “people’s” advice demonstrates the cautiousness of the tech giant. Even against the backdrop of active implementation of artificial intelligence, Google relies on quality and verified sources, realizing that the health of users does not tolerate mistakes.
Experts note that aggregating the experience of ordinary people can be useful, but only in combination with professional recommendations. Direct use of such advice without verification has proven to be too risky.
For users, this means that medical information searches will rely on trusted sources: official websites, scientific publications and expert data. Future updates to Google’s AI tools are likely to balance innovation and security, offering useful features without compromising on quality.
Ultimately, the attempt to integrate “people’s expertise” into search has shown that technology must go hand in hand with professional expertise, especially when it comes to health.
